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Terms and Conditions
Gift Basket Drop Shipping's Role Gift Basket Drop Shipping will ship all 3 day select, 2nd day air and next day air orders received before 12 PM PST/ 3 PM EST the same day and all 3 day select, 2nd day air and next day air orders received after 12 PM PST/ 3 PM EST the next business day. All ground orders will ship within 24-48 business hours. Gift Basket Drop Shipping reserves the right to alter same day shipping cut-off during all holiday periods.
Gift Basket Drop Shipping's General Customer Service policy Gift Basket Drop Shipping will make every effort to ship each and every order within the shipping deadlines and to complete customer satisfaction. Gift Basket Drop Shipping will replace or refund the wholesale value of any gift not meeting the customer's satisfaction, deemed damaged or defective. Refunds or replacements are only offered if the original gift can be retrieved for inspection.(Assuming the claim is made within the 3 day grace period.) Gift Basket Drop Shipping guarantees all gifts they ship will have the general look and product assortment as the photos used to represent them. (Substitutions are allowed as long as the value is equal or greater the substituted product. We will do our best to substitute within the same "family" of products at all times.)
Membership Dues The first 90 days (or 3 months) will be free of all membership charges. After the first 90 days (3 months) all standard membership fees will apply. You will receive 3 months free and agree to be a GBDS member for an additional 9 months at the standard membership rate of 19.95 per month in any month you do not sell 100.00 in merchandise. ( A total possible cost of 179.55.) Members are required to pay monthly membership dues of $19.95 in any month in which they do not sell $ 100.00 in merchandise after their first 3 months. (Merchandise only, not including shipping, and valued at wholesale cost). Membership dues are charged on the 5th of each month, charged to the credit card supplied on the enrollment form and cover the previous months dues. Dues will commence the 4th month following enrollment in any month you do not sell $100.00 in merchandise. A decline of credit card for monthly membership dues may result in termination of your membership if not resolved within 3 business days. ( If you do not want to commit to a 12 month membership you may join our standard program here http://www.giftbasketdropshipping.com/terms.html)
Termination Membership can be terminated at any time 12 months after the original sing up date. You are agreeing to a one year contract with GBDS. If you choose to cancel prior to your 12 month agreement end date we will charge you the full remaining 9 months fees for a total cost of $179.55. You may not cancel at any time if your website is still using our images. Each and every GBDS image must be removed from your web-site prior to cancellation. You may not at any time after you cancel your membership use the GBDS images in any way. All GBDS images are under copy right and may only be used by approved GBDS members. Membership fees will be charged as long as you are using the GBDS images. All cancellations must be in written form and submitted via fax or mail. E-mailed cancellations will not be accepted. We reserve the right to terminate your membership at any time with written notice.
Payment All orders will be charged to the credit card you supply. If your credit card is declined a 10.00 service fee will be added to your bill. All outstanding amounts will incur a 10% interest fee until paid. Interest fees will be accrued monthly. If we need to send you to a collection agency to collect outstanding amounts due the collection agencies fee will be added to your invoice. We reserve the right to charge your credit card on a daily basis if necessary for any and all orders you have placed. Our standard policy is to charge the credit card you supply on a bi-weekly basis. The copies of your orders which you will receive via email are your receipts. No additional statements will be sent out.
Images The images contained on the Gift Basket Drop Shipping web site and CD sets will remain the sole property of Gift Basket Drop Shipping. We reserve all copy rights and authority over said images. You guarantee to not reproduce or copy these images in any printed format without written consent from Gift Basket Drop Shipping. You also guarantee to not misrepresent these images as creations of your own or use them to copy our designs and make the gifts yourself.
Claims All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy Gift Basket Drop Shipping will make every effort to resolve the issue in a timely manner and to your customer's satisfaction. Credits and or refunds will be at the sole discretion of Gift basket Drop Shipping and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If your customer disposes of the gift before we can verify the damages/ discrepancy we will not issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.
Incorrect Address All orders must be complete with the correct address, city, state and zip. Gift Basket Drop Shipping will not be responsible for a gift being mis-delivered or being delivered late when a bad address is supplied. We will ship to the address supplied on the order.
- A $10.00 Fee will be added to your bill when a bad address is supplied and the carrier needs to make an address correction or when a suite number/ apartment number is not supplied. This fee may and will be incurred any time a zip code, city and state do not match.
- Claims or requests for refunds on gifts returned due to a bad address will not honored.
- Claims for late deliveries due to missing suite numbers / apartment numbers or incorrect information will not be honored.
Returns In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be added to the members bill and the member will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to Gift Basket Drop Shipping and any address correction fees.
Orders / Revenue Generated In the event you need to make a change to an order you must contact us before 3:00 PM CST on the day the gift is scheduled to ship. If you contact us after the gift has been picked up by the carrier we will make every effort to make the correction with the carrier's assistance. Gift Basket Drop Shipping will not be held responsible for orders delivered late or lost due to a carrier's inability to make a correction.
Orders will be accepted in the following three methods
- Via fax by faxing to 573-651-3656
- Via e-mail by sending an order to sales@giftbasketdropshipping.com
- On-line ordering by using the www.giftbasketdropshipping.com order system.
In the event you need to make a change to an order you must contact us before 3:30 PM CST on the day the gift is scheduled to ship. If you contact us after the gift has been picked up by the carrier we will make every effort to make the correction with the carrier's assistance. Gift Basket Drop Shipping will not be held responsible for orders delivered late or lost due to a carrier's inability to make a correction.
Bulk orders will be considered any order of more than 10 gifts shipping directly to the member's location. (This means the address on the membership application.) Shipping rates will be based on total combined weight. Gift Basket Drop Shipping reserves the right to alter the same day shipping cut off on bulk orders when they are being shipped directly to the member. All claims on bulk orders must be noted on the carriers paperwork and placed with Gift Basket Drop Shipping within 1 business day of being received.
Substitutions Gift basket Drop Shipping will make every effort to fill each order exactly as specified on the content listings. However in the event we are out of stock on any item we reserve the right to make substitutions of equal or greater value without prior notice. No refunds or credits will be offered due to substitutions. If for any reason we will be out of an item for an extended period of time Gift Basket Drop Shipping will notify members via email. During hot weather months all chocolate items will be substituted with hard candy items of equal or greater value.
Fullfillment Gift Basket Drop Shipping will make every effort to ship and fill all orders received. However if an order can not be filled Gift Basket Drop Shipping will notify the member within one business day. Additional credits will not be offered in the event we can not fill an order.
Billing Gift Basket Drop Shipping offers complete wholesale pricing along with shipping charges on every gift. Gift Basket Drop Shipping will charge the members credit card for all orders placed and shipped on a bi-weekly basis. Gift Basket Drop Shipping reserves the right to charge a members credit card on a daily basis for any and all orders shipped that day. Decline of any credit card will result in all orders being held and possible removal from the drop shipping program. It is the sole responsibility of the member to ensure Gift basket Drop Shipping has the correct billing address and a valid credit card on file at all times. If your credit card is declined a 10.00 service fee will be added to your bill. All outstanding amounts will incur a 10% interest fee until paid. Interest fees will be accrued monthly. If we need to send you to a collection agency to collect outstanding amounts due the collection agencies fee will be added to your invoice. A $.75 processing and handling surcharge will be added to all orders received via fax or email. This surcharge applies to all orders which are not entered into our on-line order system.
Participation Gift Basket Drop Shipping reserves the right to refuse membership or revoke membership of any member at any time. In the event membership is revoked or denied the said member will have no legal right to use any images owned or created by Gift Basket Drop Shipping.
Responsibility Gift Basket Drop Shipping is in no way responsible or liable in any way for your sites success the accuracy, or legality of it's content and operation. Further, you have independently evaluated the desirability of participating in our affiliate program and are not relying on any representation, guarantee or statement other than set forth in this agreement.
Right to Modify Gift Basket Drop Shipping retains the right to modify this agreement at any time. Changes will not be retroactive. If any modification is unacceptable to you, your recourse will be termination of your participation in our affiliate program. Continued participation will constitute acceptance of the modifications.
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